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Seasonal Customer Service Representative!

compensation: To be discussed.
employment type: full-time

We are recruiting Seasonal Customer Service Representatives. 
This position will reflect a combination of sales and service contacts
depending on customer needs.

 

Our Seasonal Customer Care Specialists take incoming calls
or emails or chats from our customers who may have questions concerning lost
packages, exchanges/returns, shipping information, billing and a variety of
other concerns. They also assist our customers with ordering, sizing, checking
availability and navigating our website (www.victoriassecret.com
or www.bathandbodyworks.com). Every contact requires you to utilize
selling skills to make effective recommendations to assist our customers. “Our
Customers Rule!” means that we put our customers first! Our Customer Care
Specialists must act in a timely, tactful and professional manner at all times.


Must possess the ability to:

  • Resolve customer issues while utilizing negotiation skills
  • Efficiently handle inbound contacts from customers, resolving any issues, questions or
    concerns
  • Enter information into the company database
  • Follow-up on paperwork as necessary
  • Interpret company policy and procedures in servicing customers



Click Here to Apply!

  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6960020999

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